Email security

Email security


The complexity of scams that are being used today is increasing, and we urge all our users to be aware of security issues that could affect your personal information and that of the University. 

As part of our engagement with KnowBe4 for security awareness training we are deploying their Phish Alert button add-on for Google Chrome.

When you LOGIN to your BurmanU or PAA gmail account using the Chrome browser, you should be presented with a notice that the KnowBe4 Phish Alert extensin will be added to your browser, please allow this to have the feature installed.
Once installed you will see a little Phish Alert hook in the top right of the browser window.  

To report phishing emails using the Phish Alert Chrome Extension, you may:


1: Click the Phish Hook to report the Phishing email while viewing the email. 




2: Select the checkbox to the left of the email while in inbox view and then click the Phish Hook. 



3: Click the drop-down on the top right while viewing the email and then click the Phish Alert text. 




Please contact our office if you have any questions about this or problems with its use.

 
Alternatively, we have established an account at ESecurity@Burmanu.ca where any suspicious emails can be forwarded.
Common guidelines include.

Emails:


- If you receive suspicious emails – do not risk your personal information by opening or responding to the message;
- Do not open attachments, images, or click on links from unknown senders;
- Do not respond to, or allow remote connection to your system from individuals or groups claiming to be software vendors or support staff;
- Be cautions of any emails requesting you to update your account information, verify your identity, or activate your banking online;
- Report suspicious emails to the ESecurity@Burmanu.ca account, Do not forward any suspicious emails to any other accounts; 
 
Phone:
 
- Scammers may try to trick you (a.k.a. social engineering) to perform actions or disclose confidential information, be observant that:
- Criminals may have the ability to spoof their caller-ID and appear to initiate from a legitimate source;
- Criminals may already have researched company information and have your name and other supportive details to sound legitimate
 -You should not give out any personal or corporate sensitive information to unknown individuals;
- You should not give out any confidential, account or credit card information over the phone to unknown individuals;
- Verify the caller - do not give out information a known caller should already have.